Frequently Asked Questions (FAQ)

1. What kind of products does OrineUSA sell?

OrineUSA offers daily essentials, organic goods, and high-quality household products for customers across the United States.

2. How long does delivery take?

Most orders are delivered within 2–5 business days. Pre-order or premium items may take a little longer.

3. Which states do you deliver to?

We deliver all across the United States. Some remote areas may take slightly longer for delivery.

4. What payment methods do you accept?

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, Amex)
  • PayPal
  • Zelle (for personal orders)
5. How can I place an order?

You can order directly from our website by selecting your products. You may also place orders via our Facebook page or WhatsApp.

6. Do you offer returns or refunds?

Yes. If you receive a wrong or damaged product, we offer returns or refunds according to our return policy. Please see our Returns page for details.

7. Is OrineUSA a U.S.-based company?

Yes, OrineUSA is a U.S.-registered LLC under the official name "Orine Shop Inc." We operate from Florida, USA.

8. How can I contact customer support?

You can reach us via email or WhatsApp:

9. How do I track my order?

Once your order is confirmed, we will send you a tracking link via email or SMS to monitor your shipment in real time.

10. Are your products authentic and organic?

Yes, we only offer genuine and certified organic products. We work with trusted suppliers to ensure top product quality.